Warranty

Warranty Policy

At 8ktimes, we are committed to delivering high-quality products and reliable after-sales support. To ensure your satisfaction, we proudly offer a One-Year Limited Warranty and lifetime customer service on all eligible products.

What Our Warranty Covers

We guarantee that our products are free from defects in materials and workmanship under normal use during the warranty period. If your product fails due to a manufacturing defect within one year of purchase, we will provide one of the following solutions:

✔ Free Repair of the defective product

✔ Replacement with a brand-new unit

✔ Replacement with a certified refurbished product of equivalent functionality

✔ Full Refund of the original purchase price if repair or replacement is not feasible

Warranty Coverage Does Not Include

The following are not covered under this warranty:

✘ Products without valid proof of purchase

✘ Lost or stolen items

✘ Products outside the warranty period

✘ Free promotional items

✘ Products repaired by third-party service providers

✘ Damage caused by external factors (e.g., accidents, extreme temperatures, water ingress)

✘ Misuse or improper operation, including but not limited to drops, abuse, or unauthorized modifications

✘ Purchases made from unauthorized resellers

Need Help? Contact Us

If you have any questions or need assistance with a warranty claim, our support team is here to help. Please reach out to us at:
📧 support@8ktimes.com